Shipping policy

Thank you for choosing Fly! We aim to provide you with a seamless shopping experience, and ensure that your orders are delivered to you in a timely and efficient manner. Please take a moment to review our shipping policy:

Pre-made Orders: Please allow up to one week for your orders to be processed and shipped.

Pre-order Items: Please allow up to 15-45 business days for your order to be shipped after the pre-order window closes. Our pre-order windows typically close on Fridays for that week’s batch. Please note that it will be clearly indicated on the product if it’s a pre-order item.

 International Orders: Please be aware that we are not responsible for paying any import fees, taxes, Or Duties imposed by your country's customs agency. These fees must be paid by the customer upon delivery. We will not issue refunds for any international orders due to unpaid custom fees.

Lost Packages: Once your order is in the hands of USPS, UPS, or DHl, we are not responsible for any lost or damaged packages during transit. However, we will do our best to assist you in filing a claim with the shipping carrier to recover your loss package.

If you have any questions or concerns, regarding your order, please do not hesitate to contact us at flyindividuals192@gmail.com We are always here to help!

Thank you for shopping with Fly.

 

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), Text, marketing offers, and transactional texts, Including request for review from us.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your check out. This information is used to determine when to send cart reminder messages via SMS.